Uber Operating and Service Model Case Analysis

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East Los Angeles College Uber Operating and Service Model Case Analysis

The following are the questions to be addressed in case analysis:

1. Uber has become enormously popular among consumers in a very short period of time. How has the company accomplished this?

2. How robust is Uber’s operating model? Where are the weak links in its service model? Is Uber vulnerable? In what way?

3. Uber has attracted a lot of media attention in its short lifespan. What is it about the Uber business model that is both compelling and polarizing? In addition, why has Uber managed to achieve such a high valuation? What are the pros and cons of a high valuation?

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