SPCH277N 2021 March Complete Course Latest (Full)

SPCH277N Interpersonal Communication

Week 1 Discussion

Perception

Required Resources

Read/review the following resources for this activity:

Textbook: Chapter 1, 2, 3, 5

Initial Post Instructions

Perception of messages is not as straightforward as we need it to be, nor as easy. Additionally, in our changing society, we are learning how to interact with people who culturally have different beliefs, values, and attitudes. For the initial post, address the following questions. Use the provided headings, and, under each heading, answer the question in a full paragraph. Please use your textbook and an outside scholarly source in your post, and make sure you cite both sources using APA formatting.

Perception

How can our understanding of perception help us become more effective communicators?

Example

Think of time when you interacted with someone from a different culture. Using the communication model, how did your conversation evolve? Was there a miscommunication

Change

What could you have done differently?

 

SPCH277N Interpersonal Communication

Week 2 Discussion

Listening Analysis

Required Resources

Read/review the following resources for this activity:

Textbook: Chapter 4, review Chapter 5

Initial Post Instructions

Read the lesson for this week. Then, complete the Listening Exercise in the Listen Up! section of this week’s lesson. Use this exercise to evaluate your listening skills. Then, address the following, using the provided headings to format your post:

Listening Score

State the results of the exercise and what surprised you with the questions and results.

Consider how your listening strategy changes when you are interacting with a different culture, then share your reflection with the class.

Example

Using the information from the exercise, describe an instance when you failed to be an effective listener.

Also, in this section, include an example of when you found it difficult to listen when communicating with someone from a different culture.

Reflections

Respond to the following prompt in full sentences, making connections to the ideas contained in the listening chapter assigned for the week as well as including information from an outside source. Explain your thought process and provide examples to give further explanation to your description of why you felt the way you did.

Share a time when you experienced a breakdown in the listening process.

What do you believe was the reason you failed to listen effectively?

Share potential listening barriers that might have been present.

What could you have done differently to improve your listening?

 

SPCH277N Interpersonal Communication

Week 3 Discussion

Conflict Management

Required Resources

Read/review the following resources for this activity:

Textbook: Chapter 10; review Chapter 3

Initial Post Instructions

For the initial post, share with the class a time when you had to address (or were involved with) conflict in a work setting. Then, address the following, using the provided headings to format your post:

Conflict Setting

Describe the setting, the people involved, the emotions experienced, and the outcome.

Insight

Provide insight into how the situation could have been handled better by referencing the textbook and an outside source.

References

Place your two APA citations in this section.

Follow-Up Post Instructions

Respond to at least one peer or the instructor. Further the dialogue by providing more information and clarification.

 

SPCH277N Interpersonal Communication

Week 4 Discussion

Culture & Groups

Required Resources

Read/review the following resources for this activity:

Textbook: Chapter 8, 11

Initial Post Instructions

For the initial post, address one (1) of the following:

Scenario 1: A colleague from another country has limited English-speaking skills and does not comprehend the group task. Additionally, this colleague has the habit of giving gifts to business associates at the end of projects. Gift-giving is an expected part of business etiquette in her culture. How do you deal with these issues to ensure the success of the group? What criteria would you set early on in the process? Please reference the textbook and an outside source as you attend to the questions for this scenario.

Scenario 2: Your manager asks you to take on a new project that you think you could take on by yourself. He suggests that you form a task group with 15-20 members, which you think is too much. One of the members he recommends adding to the team is John. This gives you additional concern because you think John has had hidden agendas in the past. Even though you think you can do this on your own, how is a group decision different from an individual decision? How can you convince your manager that a smaller group would be better? How do you deal with John if your manager insists on him being in the group? Please reference the textbook and an outside source as you attend to the questions for this scenario.

Click on the following link for the format you should use for the initial post:

Link: Discussion Template

Follow-Up Post Instructions

Respond to at least one peer. Respond to one peer who chose a scenario different from the one you chose. Further the dialogue by providing more information and clarification.

 

SPCH277N Interpersonal Communication

Week 5 Discussion

Grabbing and Maintaining Attention

Required Resources

Read/review the following resources for this activity:

Textbook: review Chapter 3, 6, 7

Initial Post Instructions

For the initial post, address the following:

Why is knowing your audience an important part of capturing and maintaining their attention?

What cultural considerations do you need to take into account for your particular audience/topic?

How are you going to keep the audience’s attention throughout the speech?

Find at least one example on YouTube, TEDx, or other video repositories of good attention-getting examples. Post the URL and explain how the video is a good model for capturing the audience’s attention. The video can be on any topic but must be appropriate for sharing.

Make sure to include a scholarly source to support your points.

In place of the textbook citation, you will need to integrate and cite the video you selected as well as a scholarly source.

Follow-Up Post Instructions

Respond to at least one peer or the instructor. Further the dialogue by providing more information and clarification.

 

SPCH277N Interpersonal Communication

Week 6 Discussion

Relationships and Technology

Required Resources

Read/review the following resources for this activity:

Textbook: Chapter 9; review Chapter 8, 10, 11

Initial Post Instructions

For your initial post, share with the class how technology affects your communication in four contexts. Use the following four categories as your four headings for this post:

Academic (school setting)

Professional (work setting)

Civic (community setting)

Personal (private setting)

Examine how your engagement with technology changes from context to context. Answer the following questions under each of the four above headings. Write your answers in paragraph format.

How often do you use technology in this setting?

What are the rules of practice for this setting?

Is technology distracting in this setting?

Do you prefer old media” like phone, written letter, or even face-to-face communication in this setting?

Finally, conclude your post by examining the readings this week. How has the lesson or reading this week challenged you to change your technology practices?

Click on the following link for the format you should use for the initial post:

Link: Discussion Template

Follow-Up Post Instructions

Respond to at least one peer or the instructor. Further the dialogue by providing more information and clarification.

 

SPCH277N Interpersonal Communication

Week 7 Discussion

Communication Aids

Required Resources

Read/review the following resources for this activity:

Initial Post Instructions

Find a video about one of the following three general topics:

Speech anxiety

Delivery of a speech

Persuasion within a presentation

Once you have found the video, address the following in your initial post, using the provided headings to format your post:

Title

(The general topic you selected)

Summary

(Begin by introducing your video. Next, share the main points. Finally, identify the helpful take-aways.)

Helpful to Others

(Use this section to write a persuasive paragraph that is designed to motivate your classmates to view your video and use the information for their presentation. This is where you should include your reference to the textbook.)

Helpful to Self

(Explain how you are going to apply the video’s information to your own PowerPoint.)

References

(Cite your references for your video and the textbook here in APA format.)

Note: Use the above headings for your post. Under each heading have at least one well-written paragraph.

Follow-Up Post Instructions

Respond to at least one peer. Further the dialogue by providing more information and clarification. Review your peer’s posted video and provide your own feedback regarding their paragraph designed to motivate you to watch the video. Did you learn something new? How might it help you in future presentations?

 

SPCH277N Interpersonal Communication

Week 8 Discussion

Interviews

Required Resources

Read/review the following resources for this

Textbook: Review all chapters

Initial Post Instructions

For the initial post, address the following, using the provided headings to format your post:

Verbal

What were some of the questions asked during an interview you have been a part of? Share which ones were helpful and which ones were not.

What source have you found helpful in giving advice regarding the interview process? Share aspects of this source you found helpful.

Nonverbal

What nonverbal cues were used during one of your interviews, and did those nonverbal cues put you at ease or create more tension?

What was worn during the interview, and how did the wardrobe choices impact the experience?

How did the setting have an impact on the interview experience?

References

Place your two APA citations in this section.

If you have not been on an interview, look up three questions an interviewer might ask, and assess those questions. What can be communicated nonverbally? What do you think you should wear? What have you discovered about the impact of the setting? You may need more than one outside source to answer this question effectively if you have not been on an interview.

Follow-Up Post Instructions

Respond to at least one peer or the instructor. Further the dialogue by providing more information and clarification.

 

SPCH277N Interpersonal Communication

Week 1 Assignment  

Part 1 – Selecting a Communication Goal

Required Resources

Read/review the following resources for this activity:

Textbook: Chapter 1, 2, 3, 5

Lesson

Link (Word doc): Week 1 CCC Part 1 TemplatePreview the document (Use this template to complete the assignment.)

Minimum of 1 outside scholarly source (in addition to the textbook/lesson)

Introduction: Communication Change Challenge (CCC) Part 1

The Course Project is about improving your interpersonal communication skills. For this project, you will select a relevant interpersonal communication behavior to work on and improve (Week 1), attempt to change your behavior or pattern in the communication area you selected (Week 2), and evaluate your progress and performance (Week 3).

Click on the following link for project examples:

Link: Project Examples

 This week, you will select a communication goal or challenge that is related to interpersonal communication. You will work on this challenge for the following two weeks with the goal of improving your communication pattern in this area.

Project Timeline

The following is a breakdown of what will be covered in each part of the project:

Due

Description

Week 1 Selecting a communication goal

Week 2 Describing communication pattern, analyzing goal and developing a plan

Week 3 Implementation of the plan and evaluation of your progres

Instructions

Part 1

Take some time to think about challenges you have communicating with other people. These difficulties may involve strangers or acquaintances; consider communication aspects with friends, family members, or people at school or work. You may identify situations that involve specific individuals or general circumstances. Some examples include having trouble starting a conversation with someone you have never met, saying “no” when your sister asks to borrow money, or avoiding participation in meetings even when you have a question or contribution to the discussion.

Complete the steps in the following framework to identify a goal. Using the template for this week, detail each of the steps to explain how you chose this one communication problem area you intend to change.

1A. “I Can’t” List

What are your “I can’t” communication behaviors? Address verbal, nonverbal, listening, group communication aspects, and cultural differences. Click on and read the sample responses for this section first. Then, write and submit the following for this part:

Make a list of six challenges relating to your interpersonal communication that you feel require attention because you “can’t” seem to do these well.

Under each “I can’t” identified, describe the behavior in detail for the first paragraph. In the second paragraph, provide an example that illustrates that behavior

Write a two paragraph response (description then example) for each “I can’t” behavior.

Link: Sample List

Link: Sample Description

1B. “I Won’t” List

What are your “I won’t” communication behaviors? Once you have read your list of “I can’t” communication behaviors aloud and consider each one carefully. Go back and read each behavior aloud again, but this time, substitute the word “won’t” for “can’t.” (“I won’t ask my friends for favors when I need their help.”)

Be honest with yourself – were there behaviors on your list for which the word “won’t” seemed more accurate than the word “can’t”? Probably so, because there are very few communication behaviors that people are physically unable to do. “Won’t” suggests that an element of choice is involved.

Write and submit the following for this part:

Provide a list of any statements that you were honestly able to revise to say, “I won’t.”

Provide an explanation for each regarding why it is more accurate to say “I won’t” rather than the original “I can’t” statement.

Eliminate any “I won’t” statements from consideration for this project because the “I won’t” aspect indicates your unwillingness to actually make a change.

1C. “I Don’t Know” List

Now go back to your remaining “I can’t” communication behaviors and try substituting, “I don’t know how to” for the words “I can’t.” Instead of saying, “I can’t keep my staff focused on the discussion at hand during meetings,” try saying “I don’t know how to keep my staff focused on the discussion at hand during meetings.”

It is important that you do not take the phrase “I don’t know how to” too literally. You may find that you do know how to do some of the things on your list, but you don’t know how to change from your existing poor habit to an improved communication behavior.

Link: Sample Response

Make a list of any statements you revised to say, “I don’t know how to,” and describe for each why this is more accurate than the original “I can’t” statement. If there are any issues that you still feel belong on your “I can’t” list, include a narrative to describe why.

The “I don’t know how to” items on your list are the ones to consider for this project. These are the ones you can expect to change by taking this course. Select one of these problem areas to work on for the remainder of the course and for the purpose of this report. Describe your process for eliminating additional “I don’t know how to” items to narrow your list to the one issue that you finally selected for the project.

Write and submit the following for this part:

Your list of issues that more accurately fit the “I don’t know how to” category

A narrative describing why you feel they belong there instead

Describe why you left certain issues in the “I can’t” category.

1D. Issue Selection

Write and submit the following for this part:

A narrative describing how you eliminated those that remained in the “I don’t know how to” category to decide on the one issue you selected for your project. This section needs to be at least a paragraph long.

1E. Project Statement

Write and submit the following for this part:

A clear project statement of the communication behavior you will address with this project and the person or people with whom you will be communicating for this project

Link: Sample Project Statement

Part 2

In order to gain further understanding regarding the communication challenge you have selected, you will need to do some research to find an outside scholarly source (in addition to the textbook) that addresses the challenge you face. Once you have located that source and read it, summarize the source and share how the information within the source has provided insight into your challenge and strategies that can help that challenge.

Continue following the template as you complete Part 2.

Begin with the title of the source.

The first paragraph beneath the title will summarize the source.

The second paragraph will explain how the information in your chosen source has provided guidance or insight.

End with a full APA citation on the references page

You will be submitting Part 1 and Part 2 as one document that begins with a title page and ends with a References page.

Writing Requirements (APA format)

 

 

 

 

SPCH277N Interpersonal Communication

Week 2 Assignment  

Part 2 – Describing Communication Patterns

Required Resources

Read/review the following resources for this activity:

Textbook: Review chapter(s) specific to your goal

Introduction: Communication Change Challenge (CCC)

In Week 2 of your CCC, you will be laying the foundation and putting together a plan for the change you will implement in Week 3. The challenge you identified and had approved in 1E during Week 1 is the challenge that will be your focus for Weeks 2 and 3.

Note: The headings identified below and detailed on your template must be used to keep your submission organized.

Project Timeline

The following is a breakdown of what will be covered in each part of the project:

Due

Description

Week 1 Selecting a communication goal  and conducting research

Week 2 Describing communication pattern, analyzing goal, and developing a plan

Week 3 Implementation of the plan and evaluation of your progress

Instructions

Before you try to repair the communication challenge identified in Week 1 Part 1E, you first need to identify a pattern and understand where the breakdown takes place. Consider your encounters over the last few weeks. When did this challenge occur? If you have selected as your challenge “keeping a calm voice when instructing my children,” then identify when you did not keep a calm voice. Next, identify your challenge as a behavioral pattern. Here is this challenge stated above as a behavioral goal, “I want to keep a calm voice when instructing my children.” Now it is your turn, write your behavioral challenge as a behavioral goal that begins with the phrase, “I want to….”

Next, put yourself in someone else’s shoes. . . someone who has the same communication challenge you identified in 1E in Week 1. Answer the following questions as if you were watching the challenge take place.

What did that person do to escalate the communication challenge?

What could that person have done to de-escalate the communication challenge?

What must that person be saying and/or doing for me to say that he/she has achieved the communication goal that he or she shares with you?

Part 1: Identifying Patterns (2 pages)

Sometimes, stepping outside yourself and viewing the communication challenge objectively can help you to see trigger points and strategies more clearly. Now that you have had an opportunity to do that, brainstorm a minimum of three strategic steps that could be taken based on what you have learned thus far from the textbook. You will need to search through the textbook for specifics, and those specifics will need to be cited within this section using APA in-text citations.

Strategic Step 1:

Strategic Step 2:

Strategic Step 3:

Based on the three strategic steps you have identified above, now it is time to write out some declarative statements. Following each declarative statement, you will need to share what will help you and what will hinder you as you move toward reaching your own communication challenge goal.

Declaration 1: In order for me to achieve my goal of . . ., I will . . .

Declaration 2: In order for me to achieve my goal of . . ., I will . . .

Declaration 3: In order for me to achieve my goal of . . ., I will . . .

Remember to follow each declaration with a paragraph that provides further insight.

Part 2: Plan and Practice (1-2 pages)

Now that you have a clear goal and declarative statements, it is time to plan a rehearsal. A rehearsal can be helpful when you need to think through all the details needed for a production to go well. You are not putting on a play, but you are moving toward your event in Week 3 when you will apply all that you have been doing and learning. So, let’s consider what is needed for your rehearsal.

A covert rehearsal is an effective way of trying out new communication behaviors. Think about a time and place that will allow you to practice your new interpersonal communication skill to meet your goal as outlined in your new behaviors listed in Part 1 (above). By covertly rehearsing in your mind, you make it much more likely that you will perform the behavior comfortably and effectively in real life situations. For example, if you are planning to initiate and maintain a conversation with your neighbor, you should think through a number of possible topics and questions before finally choosing what you perceive to be the best options. In other words, think before you speak. Plan what you will say and do in a particular situation where you can practice your goal.

If you are having a hard time talking to people in your mind, speak to yourself out loud or speak to your reflection in the mirror. Think about the following:

Identify the situation you would like to practice. Do you want to plan a new conversation, or replay a past situation but change the outcome?

Where will you have this conversation – in the kitchen, on the bus, in the cafeteria at lunch, at school in a classroom, in the board room, in your manager’s office, or at a friend’s house?

Consider how your physical surroundings will affect your rehearsal.

Consider the conversation: What would make it effective? What would need to change?

Now that you have thought through this conversation scenario, you are ready to select a communication event, related to your goal, for which you will prepare covertly. Choose a communication event that mirrors the communication goal you have selected, then you will begin to prepare for this event privately or secretly – covertly. As you imagine yourself practicing your new skill, focus hard on specific interactions. Actually think about what you would say and how the other person might respond. Don’t just go through the motions. Really see yourself asking specific questions, making specific comments, and hearing the other person replying. As you imagine the sequence, apply principles you are learning so that you can practice precisely what you want to say and how you want to say it. Experiment with what appears to be the most effective and comfortable way for you to implement the new behaviors you have been learning.

Now it is time to do some writing. In this section, you will submit a detailed narrative that identifies your selected communication challenge and the potential plan you want to implement in Week 3. Include the following:

2A. Surroundings

Describe the potential surroundings – specific room, physical surroundings and so forth. Include an explanation of how your physical surroundings might affect your plan negatively, positively, or both.

2B. People

Describe the people who will potentially participate in this communication event

What will be the elements of the conversation?

How might the other person respond?

What could go well?

What might derail your success in meeting your communication goal?

In a quiet place, begin thinking about the plan for your conversation event; consider how you would like to see it evolve. When you hit rough spots, try a variety of options until you find a response that pleases you. If you are having trouble with this, pretend you are an author planning to write the dialogue for a reality TV episode, or you are composing lines for characters in a play or movie or book. Use the mirror technique and take turns role-playing both people in the conversation. You can also use puppets, stuffed animals, socks on your hands, or different hats or coats to take the parts of two people having a conversation.

Practice through the plan using different scenarios. In your imaginary practice, make sure that you are always aiming toward achieving your communication goal.

2C. Reflection

In a well-written paragraph, explain how your covert rehearsals helped to equip you for implementing your plan in Week 3.

 

SPCH277N Interpersonal Communication

Week 3 Assignment  

Part 3 – Enacting Communication Change

Required Resources

Read/review the following resources for this activity:

Textbook: Review all chapters and use as needed

Introduction: Communication Change Challenge (CCC)

This is your week to put into action what you have been learning regarding the communication challenge that you would like to change. You have put a plan in place, and now you will be implementing that plan. The goal is successful change.

Project Timeline

The following is a breakdown of what will be covered in each part of the project:

Due

Description

Week 1 Selecting a communication goal and conducting research

Week 2 Describing communication pattern, analyzing goal, and developing a plan

Week 3 Implementation of the plan and evaluation of your progress

Part 1: Beginning of the Week (1 paragraph)

For this CCC, you should have chosen a person with whom you share regular communication. So, you should have a few occasions this week to apply your plan. Under this heading for your submission, write down what you project will be your opportunities to implement your plan. You need to be on the look-out for when you will be putting your plan into place.

Part 2: Middle of the Week (1-2 paragraphs)

In this section, you will describe the setting and people involved in your exchange that was your implementation of your CCC plan. Include enough details so that the process of the exchange is understood.

Part 3: End of the Week

Under this heading, you will have the opportunity to reflect on the process that you went through for your Communication Change Challenge. Use the following sub-section headings for your responses (see template). You will evaluate the impact of the project as it relates to interpersonal communication and the course objectives (COs). It is important here that you clearly demonstrate your understanding of the course concepts through application to your course project.

Remember that your patterns for communicating interpersonally have been developed over many years. Therefore, you should be neither surprised nor discouraged to find that changing your interpersonal communication behavior takes time. In order for you to take this project to its fullest potential, you may need to continue to modify, implement, and reinforce these new behaviors for far longer than the duration of the project. It is possible, however, to modify the way you communicate because the payoff is improvement to our communication and relationship outcomes. Changing interpersonal communication for the better is worth the effort.

3A. Topic Selection Reflection (1 paragraph)

What course material did you use to help guide your particular communication change? Cite the information you found helpful as you write your paragraph summary of texts used.

3B. Implementation Analysis: Satisfaction (1 paragraph)

Consider the implementation of your new approach to communication and share which of your communication changes particularly pleased you?

3C. Implementation Analysis: Dissatisfaction (1 paragraph)

Consider the implementation of your new approach to communication and share which of your communication changes particularly displeased you.

3D. Implementation Analysis: Additional Changes (1 paragraph)

Consider the implementation of your new approach to communication and share which of your communication changes you still want to work on.

Note: For each section, be detailed and specific. You need to use several course materials from different chapters, course outcomes, videos, assessments, articles, etc. Your course project evaluation will be graded for comprehensive content, analysis evaluation, application of the course material, organization, and so forth. Please consider its weight when you place value on its importance to your final course grade.

 

SPCH277N Interpersonal Communication

Week 4 Assignment  

Team Outline Exercise

Required Resources

Read/review the following resources for this activity:

Textbook: Chapter 8, 11

Introduction

It is time for us to turn our attention to outlin