South HSC3110 Week 8 Quiz Latest 2020 June

HSC3110 Introduction to Healthcare Management

Week 8 Quiz  

Question 1All of the following are examples of conflict of interest EXCEPT:

  All of these are correct.

  None of these are correct.

  Going to a CME course sponsored by your medical school

  Speaking for a pharmaceutical firm in exchange for a fee

  Having your spouse buy stock in a biomedical firm that supplies your employer

  Gifts from companies in exchange for ordering their products

 Question 2Disruptive behaviors include:

  None of these are correct.

  Sharing a ride with a co-worker

  Asking a co-worker for help

  Offering to help a co-worker

  Verbally belittling a co-worker

 Question 3CNAs:

  None of these are correct.

  Work most often in nursing care facilities

  Work under the supervision of physicians

  Have a formal, six-month training program

  All of these are correct.

 Question 4Higher nurse education can lead to:

  Improved patient outcomes

  Higher labor costs

  All of these are correct.

  Greater turnover

  Worse bottom lines

 Question 5The Sunshine Act requires:

  None of these are correct.

  Medical equipment companies to fly doctors to warm places

  Group purchasing organizations to give good discounts to hospitals

  All of these are correct.

  To report gifts or transfers of value to CMS

 Question 6Major federal law affecting human resources primarily addresses:

  Accommodations for people with disabilities

  All of these are correct.

  Protections for applicants and rights of employees

  Safety of the workplace

 Question 7Leadership Development Programs in HSOs:

  Serve as a recruitment tool for HSOs

  Focus primarily on filling middle-level manager positions

  Are found in less than 10% of HSOs

  All of these are correct.

 Question 8Which of the following is an example of a “workforce planning and recruitment” function?

  Managing compensation and benefits

  Advertising for employees

  Offering training and development

  Assessing employee performance

 Question 9Human resources decisions need to be strategic because of:

  The need to analyze jobs

  Increasing competition among HSOs

  All of these are correct.

  Trends in using incentive compensation

 Question 10Incentive compensation is believed to have what effect on employee performance?

  Increase retention

  Increase motivation

  No effect

  Decrease performance

 Question 11One of the questions you should ask when you are assigned to a team is:

  All of these are correct.

  What are the goals of the team?

  Who’s in charge?

  What are our timelines?

  Do we have a scope of work?

  What is my role?

 Question 12MBTI stands for:

  None of these are correct.

  Make Beds Turn Inventory

  More Better Team Initiative

  Meghan Brad Trainor Initiative

  Myers-Briggs Type Inventory

 Question 13What are emotional social competencies (ESC)?

Question 14Crew resource management is:

  The retail industry’s answer to staffing problems

  The entertainment industry’s approach to backstage workers

  The hotel industry’s model for getting housekeepers trained

  An unproven model of teamwork

  The application of airline industry training to the hospital

 Question 15Teamwork is NOT taught in:

  All of these are correct.

  None of these are correct.

  Nursing school

  Allied health programs

  Medical school