MMHA6700 Week 1 Discussion Latest 2020 September
MMHA6700 Healthcare Operations Management
Week 1 Discussion
Operational Responses to Organizational Change
As healthcare leaders focus on improving their operations, they must understand the systems in which change resides… taking a broad systems view can improve the effectiveness of change.
—Daniel B. McLaughlin and John R. Olson
An old truism is that change is a constant, and this is certainly applicable not only to the health care industry, but to most modern institutions. Every industry and every organization has experienced change at some level, whether impelled by an internal drive for change or in response to an external event. The effectiveness of an adaptive change depends in part on the effectiveness of the operational and communication systems within an organization.
Note: For this Discussion, you are required to complete your initial post before you will be able to view and respond to your colleagues’ postings. Begin by selecting the “Post to Discussion” link and then select “Create Thread” to complete your initial post. Remember, once you click submit, you cannot delete or edit your own posts, and cannot post anonymously. Please check your post carefully before selecting Submit!
To prepare for this Discussion:
Identify one example of an event that has changed the operations of your organization or an organization with which you are familiar. If you are not currently working in a health care organization (HCO), you may choose a case study from a reliable source from which to work.
By Day 3
Post a cohesive response to the following:
Describe the organization you have chosen in terms of its industry; number of employees; and whether it is a local, regional, national, or international enterprise. How was the event which changed operations in this organization assessed and managed? Was this change addressed and communicated throughout the organization? Was that communication effective? Justify your conclusion.
Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.
Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.
By Day 5
Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Based on what you know, were the actions taken appropriate to the event? Provide a rationale for your assessment.
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