MKT501 Module 3 Discussion (dq1+dq2) Latest 2019 January Question # 00597707 Subject: Education Due on: 02/04/2019 Posted On: 02/04/2019 12:23 PM Tutorials: 1 Rating: 5.0/5

Question

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MKT501 Strategic
Marketing

Module 3
Discussion

Differentiation

The quality of service provided by a company has been shown
to affect consumer loyalty. Better service equates to loyal customers.

WEEK 1 DISCUSSION POST

The eight dimensions of service quality are reliability,
assurance, performance, responsiveness, extended services, empathy, appearance,
and reputation.

• Provide a
brief introduction to the company with which you are working.

• Using the
dimensions of service quality, develop a strategy to differentiate the company.

This post should be 200-300 words in length. Since you are
engaging in research, be sure to cite in the body of the post and add a
reference list in APA format.

WEEK 2 DISCUSSION POST

Using predominately articles from the library’s full-text
article databases (Academic Search Complete, Business Source Complete, and/or
ProQuest Central), research distribution channel structure:

• Provide a
brief introduction of the company with which you are working.

• Research
distribution channel systems.

• Apply a
distribution channel to your product enhance customer value.

This post should be 200-300 words in length. Since you are
engaging in research, be sure to cite in the body of the post and add a
reference list in APA format

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