MG495 Unit 7 Chapter Eleven – Strategy Implementation
MG 495 Engagement Case Study
Unit 7: Overview Chapter Eleven – Strategy Implementation: Staffing and Directing Synopsis of the Topics for the Unit This chapter deals specifically with staffing the corporation with people having the appropriate mix of abilities and skills, and directing people to use their abilities and skills most effectively and efficiently to achieve organizational objectives. The chapter explains how a change in strategy is most likely to have a significant impact on staffing needs. Research is presented on matching the manager to the strategy. Executive succession issues are considered. Downsizing is discussed as a commonly misused way to implement a turnaround strategy. International staffing issues are presented in terms of managing international assignments and adjusting to cultural differences. The chapter also explains how a corporation’s culture can be evaluated and managed to better suit the new strategy. Action planning, management by objectives (MBO), and total quality management (TQM) are presented as useful techniques to coordinate implementation activities. Hofstede’s research on the dimensions of national culture is used to explain why some management techniques can work well in some countries but not in others. Unit Learning Objectives After working through the instructional materials, activities, and assessments for this unit, the student should be able to:
1. Explain the link between strategy and staffing decisions
2. Discuss how leaders manage corporate culture
3. Utilize an action planning framework to implement an organization’s MBO and TQM initiatives. Topics Outline Covered 1. Staffing
a. Staffing Follows Strategy b. Selection and Management Development c. Problems in Retrenchment
2. Leading a. Managing Corporate
Culture 3. Action Planning a. Management by Objectives b. Total Quality Management
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