Liberty COMS101 Chapter 16 Quiz Latest 2019 November

Question

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COMS101 Speech Communication

Chapter 16 Quiz

Question 1This type of leader is a person designated or elected to oversee the group process.

Answers:            

a. informal leader

b. formal leader

c. democratic leader

d. dictator

Question 2All of the following are benefits of communicating in virtual groups EXCEPT ______________________.

Answers:            

a. not having to be present for the communication to take place

b. having to use synchronous virtual groups all the time

c. saving money

d. being able to use asynchronous virtual groups

Question 3Scholars think that leaders are born.

Answers:            

True

False

Question 4During the ____________ step of the systematic group problem-solving method, you might ask questions such as “what must the solution achieve?” or “are there any factors that might limit the choice of solutions?”

Answers:            

a. analyze the problem

b. determine criteria for judging solutions

c. generate a host of solutions

d. identify and define the problem

Question 5Remote access reports are only prepared by one member of a group.

Answers:            

True

False

Question 6Etiquette rules when communicating over computer networks to ____________________.

Answers:            

a. netiquette

b. Internet etiquette

c. common courtesy

d. Web protocol

Question 7If a group member goes along with other group members, even though he or she personally opposes the view, he or she is engaging in the __________ style of conflict management.

Answers:            

a. competing

b. compromising

c. accommodating

d. avoiding

Question 8All members of a group have valuable perspectives.

Answers:            

True

False

Question 9Avoiding means physically or psychologically removing yourself from the conflict.

Answers:            

True

False

Question 10Using “I language” that phrases your interpretations and opinions as your own rather than defense-arousing “you language” is a strategy that should be employed in ___________________.

Answers:            

a. perception checking

b. both a and b

c. none of the above

d. paraphrasing

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