Herzing NU530 Unit 4 Quiz Latest 2020 March

NU530 Organizational Systems and Behaviors

Unit 4 Quiz 

1The manager is interviewing a woman for a position in the department. The woman reminds the manager of someone that used to work with her and who was an excellent employee. The manager decides to hire this person without gathering information about her previous work experience. What type of perception is the manager experiencing?

Projecting

Stereotyping

Halo effect

Hawthorne Effect

2What factor(s) should not be considered to govern Labor practices and general ethical issues related to International business:

Keeping of promises and transparency

Equal condition competition

Respective environment

Share tactical and strategic information

A & D

B & C

A, B, C and D

D

3 Which of the following statements regarding globalization is false?

Into 2008- 2009 The global economic recession resulted in reduction in the total amount of direct foreign investments.

Exports have grown in use in recent years after major Global recession

Emerging Countries such as China and India have decreased foreign investments in other countries

In several enlarging economies Standards of living are improving in conjunction with increased Global trade

4 A Manager that encourages an open sharing of ideas and concerns and who delegates significant authority and responsibility is considered to be a:

transactional leader

laissez-faire leader

charismatic leader

transformational leader

5 Five Key characteristics of high-involvement managers are:

a Selected hiring, Extensive training, decision Power, information sharing, and incentive compensation at all dimensions of high involvement management

b Selective hiring, Extensive training, directing, information sharing, and incentive compensation at all dimensions of high involvement management

c Sharing information among team members can lead to turnover and absenteeism

d. Share many of the characteristics of transformational leadership

A

A & C

B

A & D

A & D

6 The benefits of a divisional organizational structure include

proximity to colleagues

rapid response to changes in the external environment

economies of scale

Customization of products to different market

A & C

C & D

A, B & D

A, B, C & D

7Identify the needed change in your organization. Using change process, what are the three steps you would take?

Unfreeze

Change

Thaw

Refreeze

8This type of leader inspire their followers

Transformational

Transactional

Charismatic

Laissez-faire.

9. Identify the domains of emotional intelligence

Self-awareness

Empathy

Relationship management

Self-management

A

A & B

A, B, C  & D

C & D

A, B, C  & D

10The process that uses sophisticated information you can get with technology management methods in a manufacturing system has the ability to do:

Computer aided manufacturing

Computer-aided design

3-D printing

Advanced manufacturing technology

A

B

A, C & D

A, B, C & D

A, B, C & D

11 In a clan culture leaders are typically mentors and coaches and effectiveness is evaluated intensive cohesion and the morale of individuals inside the firm.

True

False

12Path-goal theory applies a theory of human motivation; it’s uses to motivate employees to work more effectively. Path-goal theory specifies certain leadership behaviors, such as directive leadership, supportive leadership, participative leadership and achievement oriented leadership. Match the leadership behavior with the appropriate activities of leadership.

Directive leadership

Supportive Leadership

Participative Leadership

Achievement Oriented

13There are many women in middle management there are relatively few in the top level CEO positions. One theory for this is that women often experience lack of power, lack of respect, and stereotypical thinking as a result of cultural norms.

Structural cultural model

Socialization model

Leader member exchange

High involvement management

14The most common cultural differences between the United States and other areas of the world include

Eye contact

Time Orientation

Gestures

Jargon

Jargon

15The manager is observing the employee set up an IV line for a patient incorrectly. The manager does not say anything to the employee, but they are not smiling or showing any real emotion. Which of the following is a consequence of poor performance?

Punishment

Operant conditioning

Negative Reinforcement

Positive Reinforcement

16Which organizational structure indicates a centralized management style?

Heirarchical

Matrix

Flat

Span of Control

17 Which of the following is not an individual barriers to effective communication?

Semantic Differences

Socialization Model

Information Distortion

Information Distortion

Personal Space

18 Identify the law that protects everyone based on race, color, religion, sex, or national origin

Equal pay act at 1963

Age discrimination and employment act of 1967

Title VII of the 1964 Civil Rights Act, Civil rights act of 1991

Title I of the American with disabilities act 1990

19 What are the ways to overcome communication barriers?

Regulate information flow timing

Practice active listening skills

Use appropriate communication medium

Encourage feedback

A & C

D

B

A, B, C & D