Eastern HSA3223 Chapter 12 Quiz Latest 2019 September

HSA3223 Management of Long Term Care Facilities

Chapter 12 Quiz

Question 1

The first step in
measuring quality is determining what is meant by quality.

True

False

Question 2

W. Edwards Deming’s
“Total Quality Management” is based on recognition that individuals can
contribute to improving quality and reducing costs.

True

False

Question 3

Regulations require
that a provider have a quality assurance (QA) committee, but leave the makeup
of the committee to the provider to determine.

True

False

Question 4

Creating an effective
quality improvement program for a long-term care facility or agency is best accomplished
by copying one developed by an acute care provider.

True

False

Question 5

An organization may
have several quality improvement teams at work at any given time.

True

False

Question 6

Externally mandated
quality requirements are aimed at:

Promoting sustained efforts at continual
improvement within organizations

Improving average performance over time

Weeding out poor performers and ensuring that
providers meet minimal standards

Raising quality standards

Question 7

The most commonly-used
types of quality measures are process, outcomes, and:

Structure

Observation

Documentation

Activity

Question 8

The basic concept
behind CQI is that quality:

Is best measured by outside entities

Is not separate from other aspects of the
organization’s operations

Must be kept separate from the organization’s
operations to be objective

Depends on the financial condition of the
organization

Question 9

The “Nursing Home
Compare” initiative by CMS is designed to raise consumer awareness of the
quality of care in nursing facilities, promote consumer use of Medicare’s
information, and:

Generate additional business for Medicare

Pressure facilities to improve quality

Identify high-performing facilities, making
them eligible for added reimbursement

Expose poorly-performing facilities to
ridicule

Question 10

“Quality First” is:

A slogan used by some providers to indicate
the high quality of their services

A combined public/private initiative to
improve quality

An
initiative by CMS to encourage providers to focus on quality improvement

A private, voluntary initiative by provider
associations to improve quality of care