BUS520 Week 6 Discussion Latest 2019 January Question # 00598514 Subject: Education Due on: 02/23/2019 Posted On: 02/23/2019 09:44 AM Tutorials: 1 Rating: 4.6/5
BUS520
Leadership and Organizational
Week 6
Discussion
Decision making is the process of identifying and choosing
alternative courses of action. While we want to make rational decisions,
sometimes we don’t . . . sometimes we make non-rational decisions.
There are four steps in rational decision-making:
Recognize and define the problem or opportunity-In business
the problem can come in the form of customer complaints, supplier breakdowns,
staff turnover, sales decline, etc. Organizations proactively seek
opportunities to exceed goals, surpass the industry expectations and to expand
and grow the business.
Identify and analyze alternative courses of action-Leaders
should seek input from multiple sources to interpret and analyze the
problem/opportunity to come up with as many options as possible to solve the
issue.
Choose a preferred course of action-The group want to answer
the following: (1) Is the action ethical?; (2) Is it feasible? (costs,
technology availability; (3) Is it effective? If your answer to this question
is the resolution is “good enough” you want to rethink this solution it will
cause more harm than good.
Implement the preferred course of action-You need to the participation
from all teams to successfully implement the action.
On the other hand, non-rational decisions are generally the
result of either Satisficing (going with the first available option without
much research) or Intuition (using your “gut” or just your own feelings to make
decisions).
For this week’s discussion, think about a time when you made
a non-rational decision on the job or in your personal life.
Was it the result of satisficing or intuition?
How would your decision have been different using the four
steps for rational decision-making?
How would the steps have helped you to make a better, or
more sound, decision?
Don’t forget to view my video for clarity on this weeks
topic!
Click here to watch the video
Part 2: Respond to a Peer
Read a post by one of your peers and respond, making sure to
extend the conversation by asking questions, offering rich ideas, or sharing
personal connections.
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