Ashford COM325 Week 1 Discussion (dq1+dq2) Latest 2021 March
COM325 Communication & Conflict
Week 1 Discussion
DQ1 Managing Conflicts
There are many different types of conflict and many ways to resolve them. Communication is the most important component in managing conflicts and working on a resolution. Visit the University of Arizona Global Campus Library and find a peer-reviewed academic article on managing conflict and conflict resolution using communication. Select one article to share with the class.
Provide the author, year, article title, and a brief summary of the article and its findings. Discuss why conflict occurs and the communication processes used to manage or resolve conflict. Be sure to include a properly formatted APA reference at the end.
Here are some of the examples of articles you might find:
Callejas, L. M., & Shephard, H. (2020, December). Conflict as a social status mobility mechanism in schools: A network approach. Social Psychology Quarterly, 83, 4, 319-341.
Goode, J. R., Knight, K., Denker, K. J., & Cronin-Fisher, V. (2021). Political difference in marriage: Wife’s gender linked fate and relational conflict. Communication Studies, 1-18.
Matthes, J., Thomas, M. F., Stevic, A., & Schmuck, D. (2021). Fighting over smartphones? Parents’ excessive smartphone use, lack of control over children’s use, and conflict. Computers in Human Behavior, 116, 106618.
Post, S. (2019). Polarizing communication as media effects on antagonists. Understanding communication in conflicts in digital media societies. International Communication Association, 29, 231-235.
Your initial response should be 250 – 300 words and must be posted by Thursday, Day 3. Respond to at least two of your classmates’ postings with a substantial response by Monday, Day 7.
DQ2 Positive and Negative Views of Conflict
Conflict can be productive. Although when most people are surveyed, they have a negative view of conflict.
Explain how conflict can have productive results. What are some skills needed to effectively manage conflict? Discuss why many people have a negative view of conflict. Identify ways that a person can begin to view conflict in a positive manner.
Your initial response should be 250 – 300 words and must be posted by Thursday, Day 3. Respond to at least two of your classmates’ postings with a substantial response by Monday, Day 7.
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