Eastern HSA3223 Chapter 15/16 Quiz Latest 2019 September

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Question

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HSA3223 Management of Long Term Care Facilities

Chapter 15/16 Quiz

Question
1Leadership is only for a chosen few.

True

False

Question 2A
team leader must also be a member of the team

True

False

Question
3Strategic planning is the same as strategic thinking.

True

False

Question
4Reward power is s form of Personal Power.

True

False

Question
5Communication does not need to be two-way to be effective

True

False

Question
6Negative feedback is also called:

Unwanted feedback

Personal feedback

Punitive feedback

Constructive feedback

Question
7The three components of leadership are: 1.) influencing others, 2.) providing
direction, and:

Managing

Controlling others

Getting voluntary acceptance

Following

Question
8The first step in solving a problem is:

Identifying who is involved

Identifying the problem

Identifying others who can assist in solving
it.

Identifying probable outcomes

Question
9The four types of Position Power are Reward Power, Coercive Power, Connection
Power, and:

Illegitimate Power

Legitimate Power

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Negotiated Power

Day-to-Day Power

Question
10Organizational culture:

Is required by regulations

Is something to which employees can relate

Is not something all organizations have

Is seldom changed once it has been
established

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