UMUC HRMD610 Week 8 Discussion Latest 2019 March Question # 00600917 Subject: Education Due on: 05/02/2019 Posted On: 05/02/2019 09:53 AM Tutorials: 1 Rating: 4.7/5
HRMD610
Issues and Practices in Human Resource Management
Week 8
Discussion
You have just been hired as a Human
Resource Manager in a small, but rapidly growing organization with 160
employees. During the interview and
selection process, the CEO stated that the reason an HRM Manager was needed was
because there was an increase in customer complaints concerning errors in
shipments of orders. Errors included
incorrect products and quantities, as well as increases in defective
products. The errors seemed to be
random; in other words, customers did not know if and when they would receive a
correct and complete order or one with missing and/or incorrect or defective
products.
You have one non-exempt HR clerical-type
employee in the department.
Obviously, this is an important problem for
a growing start-up organization. Where
would you start to determine what is wrong?
What would you do to quickly, but effectively, correct the problem?
Find at least two scholarly sources
addressing this issue. When researching,
it is good to find sources that provide varying perspectives on the same topic.
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