Strategy to Improve Communication in The Restaurant
Picture yourself as the manager of a fast-food restaurant. You have 20 employees who work different shifts throughout the week. Four are full-time team leads with the remaining 16 working part-time hours. Recently, there have been several issues regarding miscommunication and you are creating a plan to improve communication throughout the restaurant. Your organizational structure is hierarchical with information coming from you, through the team leads to the team members. Describe what you would do to improve communication at your restaurant. Would it involve any change in structure? Why or why not?
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