Political Science Worksheet – Chapter 4&6

University of Miami Political Science Worksheet

Performance and Productivity in Public and Nonprofit Organizations

Berman, PI,

Chapter 4

1. Why do many leaders like strategic planning? (p. 65)

 2. What concerns have been expressed regarding the effectiveness of strategic planning? (p. 66)

3. What are four phases of strategic planning? (p. 67)

a. b. c. d.

4. What is SWOT analysis? (p. 70)

5. What is PEST analysis? (p. 70)

6. How do mission and vision statements differ? (p. 71)

7. What is the value of information in Table 4.1 to an academic department? (p. 70)

 8. What are objectives? (p. 73)

9. How do they differ from goals? (p. 73)

10. What is community-based strategic planning? How frequently is it used? (p. 75)

11. How does traditional strategic planning differ from CBSP? (p. 75)

12. What is the point of Table 4.2? (p. 76)

13. What are four phases of CBSP? (p. 77)

14. What is the purpose of the research phase? (p. 79)

15. Why is hiring not a “magic bullet” in PI? (p. 82)

16. What is the problem with “stealth” approaches to PI? (p. 84) Berman, PI,

Chapter 6

1. What percent of households had a computer in 2001? (p. 108)

 2. What are three key strategic questions about use of IT? (p. 109)

a. b. c.

3. What are six ways IT helps programs? (p. 110)

a. b. c. d. e. f.

4. What are the most frequent applications of IT? (p. 111)

5. What are some basic applications of IT? (p. 111)

 6. What are some security issues of IT? (p. 113)

7. What are several items excluded from FOIA? (p. 114)

8. What are some arguments in favor and against teledemocracy? (p. 114)

9. What are four types of e-government applications? (p. 116)

10. What are six responsibilities of CIOs? (p. 119)

a. b. c. d. e. f.

11. The central IT unit is responsible for what five areas? (p. 119)

a. b. c. d. e.

12. What are seven concerns that assessment of the IT function focuses on? (p. 120)

13. What four justifications for new IT investments do you find most persuasive? (p. 121)

14. What percent of IT investments are devoted to hardware and software costs? (p. 121)

15. What are some barriers to successful IT projects? (p. 122)

16. What critical success factors have been identified for IT projects? (p. 122–123)