MMHA6500 Full Course Latest 2020 JUNE

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 1 Discussion

The Changing Nature of Health Care

The health care industry is in a constant state of change. From the delivery of care to payment models and legislation, the changing nature of the industry impacts organizations, providers, nonclinical employees, and patients. For this Discussion, you examine the changing nature of health care and consider the impact of these changes on health care careers.

To prepare for this Discussion:

Review this week’s Learning Resources.

Analyze the changing nature of the health care industry, including health care reform, the volume to value-based shift, and the industry’s emphasis on a culture of excellence. How have these changes impacted the type of workforce and types of positions where there will be more demand? What are the implications of the changing nature of workforce demands on human resource professionals? What impact does competition for quality employees have on human resource managers?

Note: This is a Post First assignment. You are required to post your original post before the discussion board opens for your review.

By Day 3

Post a cohesive response to the following:

Analyze the changing nature of health care reform. Evaluate the impact of these changes on workforce demands and the role of human resource. Support your post with specific examples.

Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.

By Day 5

Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by highlighting differences between your own posting and your colleagues’ postings. Provide additional insights or alternative perspectives, especially regarding how the current and predicted shortages in primary care providers will impact access to care.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 2 Discussion

Strategic Planning

Strategic planning is essential for successful health care organizations. Alignment between organizational strategic plans and human resource strategic plans is crucial to effectiveness. When developing organizational plans to address expansion or new services, for example, organizations must be sure to develop human resource plans that support the organizational strategy, as the key to changing organizational direction is through human resource planning. For this Discussion, you examine the following scenario and work with your team to address questions related to human resource strategic planning.

Scenario: The Memorial Hospital is a community-based hospital in an urban area plans to expand its patient care delivery model from focusing extensively on inpatient care to becoming a leader in ambulatory care. The mission of Memorial Healthcare is serving humanity by providing exceptional and cost-effective health care accessible to all. Furthermore, the vision is for Memorial Hospital to be a magnet-status health care provider, continually raising the standards of performance excellence and advancing the health status of the community. In doing so, Memorial Hospital acknowledges its values of compassionate service, ownership/pride, privacy, safety, accountability, teamwork, attitude, appearance, communication, and fun.

Current state:

300-bed hospital

1,000 employees

Limited ambulatory focus, which is primarily supported by free-standing independent physician practices

Declining revenues from inpatient admissions

Considering closing as many as 100 beds, as it transitions from an inpatient focused organization to an outpatient

To prepare for this Discussion:

The Instructor assigned your team a question that relates to human resource strategic planning. Reflect on the scenario and assigned question, and as a team, begin discussing how you would respond to the question. Be sure to approach the question from the perspective of an administrator developing a human resource strategic plan for the hospital in the provided scenario.

By Day 4

Reach a consensus of what should be included in your response to the question assigned by the Instructor. As a team, draft content to post.

By Day 5

Post: Select one team member to post the final content in the main area of the Discussion thread.

By Day 7

Respond individually to at least two other teams in one or more of the following ways:

Provide recommendations for another team’s content.

Offer insights on how your team’s content supports another team’s content.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 3 Discussion

Why Employment Laws are Important in Healthcare: Impact and Consequences

Less than century ago it was not uncommon to have children working in factories, long work days and weeks, and unfair wages. Over the past 50 years, employment laws have been enacted to protect workers from discrimination, unfair termination, and disparity in wages. In the healthcare field, leaders and managers must know these laws and how they impact the management of a diverse workforce and assess and manage the legal, ethical, and financial risks associated with not complying with these laws.

In this Discussion you will analyze two cases from the list of cases found in this week’s Learning Resources.

Note: This Discussion covers important regulations and laws that will impact your decision-making as a leader in healthcare. Please note that this Discussion is more substantive and is worth 48 points, rather than the 24 points allotted to all other Discussions in this course.

To prepare for the Discussion:

Review this Week’s Learning Resources.

Review the Week 3 Case Studies found in the Learning Resources and select two to focus on for this Discussion.

By Day 3

For each of the cases your selected (you must select two), post a cohesive and substantive response to the following:

Identify the cases you selected and address the questions posed in the scenarios you chose.

Support your post with reputable and current references from the Learning Resources and or other professional/academic/government resources.

By Day 5

Respond to at least two of your colleagues’ postings which focused on two different cases than the ones you selected by:

Providing alternate recommendations for actions or opportunities for improvement.

Explaining an alternative perspective that your colleague didn’t address.

Asking a question of your colleague to deepen your understanding of the situation, recommendation, or related legislation.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 4 Discussion

Recruitment and Retention Issues

Recruitment and retention issues often challenge health care leaders. To effectively address and manage these issues, administrators and human resource professionals must implement innovative recruitment and retention programming. For this Discussion, you examine ways to address potential recruitment and retention issues in health care organizations.

To prepare for this Discussion:

The Instructor assigned your team to one recruitment or retention issue that frequently challenges health care human resource departments. Reflect on the issue and, as a team, begin discussing ways health care administrators can address this issue.

By Day 4

Reach a consensus of how the issue can be addressed. As a team, draft content to post.

By Day 5

Post: Select one team member to post the final content in the main area of the Discussion thread.

By Day 7

Respond individually to at least two other teams in one or more of the following ways:

Provide recommendations for another team’s content.

Offer insights on how your team’s content supports another team’s content.

 

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 5 Discussion

Labor Relations Issue

The topic of unionizing health care organizations might be somewhat controversial, but it is an important one for administrators to consider. As organizational leaders, health care administrators must understand the benefits and drawbacks of having collective bargaining agreements with employees. For this Discussion, you examine the unionization of health care environments.

To prepare for this Discussion:

Reflect on your own personal experiences, research, and understanding of unionization in health care.

What does unionization look like in health care?

What are the positive aspects of employee relations in a union versus a non-union?

What are benefits and drawbacks of having a union?

What is the future of unions in health care?

What is the role of the National Labor Relations Board (NLRB)?

Note: This is a Post First assignment. You are required to post your original post before the discussion board opens for your review.

By Day 3

Post a cohesive response to the following:

Analyze experiences of unionization in health care. Include what unionization looks like in health care, positive aspects of employee relations, benefits and drawbacks, as well as the future of unions in the industry.

Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.

By Day5

Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by highlighting differences between your own posting and your colleagues’ postings. Provide additional insights or alternative perspectives.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 6 Discussion

Compensation and Benefits Programs

When designing compensation and benefits programs, organizational leaders have begun to recognize that they must consider the unique needs of their employees based on workforce demands and geographic factors. This has resulted in many innovative approaches to compensation and benefits management. Although what works for one organization may not work for another, organizations might find it helpful to revise and build upon existing programs from inside and/or outside the health care industry. For this Discussion, you examine a compensation and benefits program and provide recommendations for improvement.

To prepare for this Discussion:

Locate an example of an innovative compensation or benefits program from within or outside the health care industry.

Evaluate the program you selected.

Why, in your opinion, is the program effective? Consider the program features, its intended outcomes, and how those outcomes are met.

How might you improve upon the program?

How might you apply this program to your current or future health care organization?

Note: This is a Post First assignment. You are required to post your original post before the discussion board opens for your review.

By Day 3

Post a cohesive response to the following:

Briefly describe the compensation or benefits program you selected. Evaluate the program. Include why it is effective, at least two ways you might improve it, and how you might apply it to your current or future health care organization. Defend or argue your evaluation.

Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.

By Day 5

Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by highlighting differences between your own posting and your colleagues’ postings. Provide additional insights or alternative perspectives.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 8 Discussion

Contemporary Theories of Leadership

Theories of leadership can help health care administrators become effective organizational leaders. It is important to keep in mind, however, that leadership is situational. As such, no single theory should be applied to every situation that arises. Instead, the most effective leaders are able to read situations and apply the theory that is most appropriate for the given challenge and employees involved. For this Discussion, you select two contemporary theories of leadership and examine potential challenges of applying them in the health care environment.

To prepare for this Discussion:

Review this week’s Learning Resources. Select two contemporary theories of leadership that are relevant to the demands of the complex healthcare environment.

Identify specific health care organization challenges where these theories can be applied. How do these leadership theories offer approaches to overcome these challenges?

Note: This is a Post First assignment. You are required to post your original post before the discussion board opens for your review.

By Day 3

Post a cohesive response to the following:

Describe the two contemporary theories of leadership you selected. Analyze health care organization challenges where these theories can be applied. Recommend strategies to overcome these challenges. Defend or argue your recommendations.

Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.

By Day 5

Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by highlighting differences between your own posting and your colleagues’ postings. Provide additional insights or alternative perspectives.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 9 Discussion

Motivation and Emotional Intelligence

All organizations rely on people for their success. As a manager, it is especially important that you understand the complex intrapersonal and interpersonal dynamics that drive each individual within an organization. For this Discussion, you examine the value of motivation and emotional intelligence for individuals and how they impact situations in the workplace.

Note: This is a Post First assignment. You are required to post your original post before the discussion board opens for your review.

For this Discussion, you will select one of the following options as the focus of your initial Discussion post.

Option 1: Motivation

To prepare for this Discussion:

Review this week’s Learning Resources.

With your professional experiences in mind, examine the value of motivation. Reflect on instances where you have experienced varying degrees of motivation. How did your level of motivation impact the outcome of the situation? Would outside influences have been able to change your level of motivation and response to the situation?

Consider your experiences from the perspective of an administrator. As a health care administrator, what strategies might you use to motivate employees (keeping in mind that individual motivations vary)?

By Day 3

Post a cohesive response to the following:

Analyze the value of motivation. Include an explanation of a professional experience where your degree of motivation impacted the outcome of the situation. Then, recommend strategies you, as a health care administrator, might use to motivate employees.

Option 2: Emotional Intelligence

To prepare for this Discussion:

Review this week’s Learning Resources.

With your professional experiences in mind, examine the value of emotional intelligence for organizational leaders. Consider an experience where a health care administrator demonstrated or failed to demonstrate emotional intelligence. How did this impact the outcome of the situation?

Reflect on your own emotional intelligence. What strategies might you use to further develop or enhance your emotional intelligence?

By Day 3

Post a cohesive response to the following:

Analyze the value of emotional intelligence for organizational leaders. Include an explanation of a professional experience where the presence or lack of emotional intelligence impacted the outcome of the situation. Then, evaluate your emotional intelligence and recommend strategies you might use to enhance your own development.

Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.

By Day 5

Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on the Discussion by providing additional insights or alternative perspectives. Respond to colleagues who selected a different Discussion option than you. For example, if you selected Discussion Option 1, respond to colleagues who selected Discussion Option 2.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 10 Discussion

Optimal Team Performance

To successfully provide health care, organizations rely on their employees to work collaboratively in teams. Administrators must understand the function and dynamics of these teams to better lead them. For this Discussion, you examine conditions to optimize team performance in the workplace.

To prepare for this Discussion:

Review this week’s Learning Resources.

Analyze conditions for optimal team performance and consider real world examples of what health care leaders can do to promote this. Note: If you do not have health care experience, draw on your own professional experiences and apply them to the health care environment.

By Day 3

Post a cohesive response to the following:

Analyze conditions for optimal team performance. Include two real world examples of what health care leaders can do to promote this. Defend or argue your analysis.

Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.

By Day 5

Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by highlighting differences between your own posting and your colleagues’ postings. Provide additional insights or alternative perspectives.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 11 Discussion

Trends and Future of Health Care

Health care human resources and organizational behavior are continuously evolving. Successful health care administrators understand the need to stay abreast of current and future developments and trends that might impact the industry. For this Discussion, you examine trends that might impact your current health care organization.

To prepare for this Discussion:

Locate and select two trends in health care human resources and organizational behavior.

Analyze how the trends you selected might impact the future of the industry. How might you use the knowledge you have gained in this course to implement these trends in your current health care organization?

Note: This is a Post First assignment. You are required to post your original post before the discussion board opens for your review.

By Day 3

Post a cohesive response to the following:

Briefly explain the two trends you selected. Analyze how these trends might impact the future of the industry. Include how you might use the knowledge you have gained in this course to implement these trends in your current health care organization. Defend or argue your analysis.

Support your response by identifying and explaining key points and/or examples presented in the Learning Resources.

Read a selection of your colleagues’ postings. Consider how your colleagues’ postings relate to the information presented in the Learning Resources and to your own posting.

By Day 5

Respond to at least two of your colleagues’ postings and continue the Discussion through Day 7. Expand on this Discussion by highlighting differences between your own posting and your colleagues’ postings. Provide additional insights or alternative perspectives.

 

 

 

 

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 2 Assignment 1

Human Resource Competencies

Human resource competencies serve as a guide for professionals, as effective employees continually work to grow and further develop their proficiency of competencies. From entry level employees to human resource executives, it is important for professionals to demonstrate the qualities necessary for success in their position within their organization. For this Assignment, you examine your own proficiency of human resource competencies.

To prepare for this Assignment:

Review the “Society for Human Resource Management (SHRM) Competency Model” in the Learning Resources.

Assess your proficiency for two or more competencies. What is your greatest strength? In what areas could you improve?

Analyze the competencies you selected. How do they relate to health care organizations striving for a culture of excellence? How might gaining proficiency of these competencies better enable you to personally contribute to organizational excellence, including effectiveness and success in health care administration?

The Assignment

In a 2- to 3-page paper, address the following:

Assess your proficiency for the two SHRM competencies you selected. Include one competency you consider to be a personal strength and one you could improve upon.

Analyze each competency you selected. Include how they relate to health care organizations striving for a culture of excellence. Then, provide a rationale for how gaining proficiency of these competencies would better enable you to personally contribute to your organization’s culture of excellence.

Note: The paper should be 2–3 pages, not including the title and reference pages. Your Assignment must be written in standard edited English. Be sure to support your work with specific citations from this week’s Learning Resources and at least three additional scholarly sources. See the rubric for additional requirements related to research and scholarly writing.

By Day 7

Submit your Assignment.

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

Please save your Assignment using the naming convention “WK2Assgn1+last name+first initial.(extension)” as the name.

Click the Week 2 Assignment 1 link. You will also be able to “View Rubric” for grading criteria from this area.

Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK2Assgn1+last name+first initial.(extension)” and click Open.

If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.

Click on the Submit button to complete your submission.

 

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 4 Assignment

Managing Recruitment and Selection

The recruitment and selection processes are often challenging, as they can be expensive and time-consuming for health care organizations. Administrators are frequently under pressure to quickly find candidates, and as a result, may make rush judgments. It is important, however, that administrators use a thoughtful and creative approach to attract qualified candidates. For this Assignment, you will explore recruitment and selection processes in health care.

Scenario: You are a human resource director working in an integrated urban hospital. As a result of ongoing changes in the hiring process at your facility, your VP of HR has charged you with preparing a plan for supervisors to use when they recruit and select health care employees. Before you can prepare the plan, you must first analyze the challenges involved in the recruitment and selection of health care providers. You must also propose strategies to address those challenges.

To prepare for this Assignment:

Review the provided scenario.

With the scenario in mind, analyze challenges (e.g., legal, ethical, moral, and operational) related to managing recruitment and selection in health care organizations.

Recommend strategic and tactical approaches to address the challenges associated with internal and external factors that affect recruitment and selection.

Evaluate the efficiency and effectiveness of various recruitment sources and selection methods.

The Assignment

In a 7- to 9- page report to the VP, address the following:

Analyze three challenges (e.g., legal, ethical, moral, and operational) related to recruitment and three challenges associated with selection.

Include a balance of information on both internal and external challenges, and explain how these challenges impact recruitment and selection.

Explain the impact of failing to address these challenges on human resource functions and hospital performance management.

Recommend sustainable strategic and tactical approaches to address the challenges associated with internal and external factors that affect recruitment and selection.

Describe a strategic approach for each factor you identified and explain how this strategy will help mitigate the potential challenges inflicted by the particular internal or external challenges. Include best practices from other industries (e.g., information technology, hospitality) in your recommendation.

Evaluate the efficiency and effectiveness of various recruitment sources and selection methods.

Explain how information from other industries can inform recruitment and selection in the health care industry.

Identify at least two recruitment sources that the human resource department should use and evaluate their efficiency and effectiveness.

Identify at least two candidate selection processes that the human resource department should use and explain which is most effective and why.

Now that you have completed your analysis of recruitment and selection practices, you must write a plan for the recruitment and selection of health care employees that incorporates the strategies you explored. With the scenario in mind, develop a plan for the recruitment and selection of health care providers. Refer to the “Sample Recruitment Strategy Planning Template” in this week’s Learning Resources for guidance.

Define at least three key objectives in developing an effective recruitment process.

Explain, in detail, how recruitment will be conducted, outlining relevant components and steps in the recruitment process.

Define at least two key objectives in developing an effective selection process.

Explain how candidate selection will be conducted, outlining relevant components of and steps in the selection process.

Note: The report to the VP should be 7-9 pages, not including the title and reference pages. Refer to the “Sample Recruitment Strategy Planning Template” in this week’s Learning Resources for guidance. Consider using tables or graphs to help present your plan clearly. Your Assignment must be written in standard edited business English. See the rubric for additional requirements related to research and scholarly writing.

By Day 7

Submit your Assignment.

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

Please save your Assignment using the naming convention “WK4Assgn+last name+first initial.(extension)” as the name.

Click the Week 4 Assignment Rubric to review the Grading Criteria for the Assignment.

Click the Week 4 Assignment link. You will also be able to “View Rubric” for grading criteria from this area.

Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK4Assgn+last name+first initial.(extension)” and click Open.

If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.

Click on the Submit button to complete your submission.

 

MMHA6500 Human Resource Management and Organizational Behavior and Leadership for Healthcare Administrators

Week 5 Assignment 

Employee Engagement

Employee engagement surveys are valuable tools for health care organizations. These surveys provide insights on how employees truly feel about their organization, leaders, and workplace environment. Administrators must learn how to interpret data from these surveys and respond accordingly. For this Assignment, you examine results of an employee survey and consider how you might respond if you were managing the organization.

To prepare for this Assignment:

Review the “Metro Dental Services Employee Engagement Survey” and “Survey Interpretation” in this week’s Learning Resources.

Examine the results from the employee survey.

What is the data saying about the health of the organization?

How might you celebrate high engagement scores and improve low engagement scores?

The Assignment

In a 3- to 4-page paper, address the following:

Analyze the h